Shipping Policy

Last Updated: February 2026

At Joey Zaza, we are committed to delivering your orders in a timely and secure manner. Please review our Shipping Policy before placing an order.

1. Order Processing Time

All orders are processed within 1–3 business days, excluding weekends and holidays.

Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.

You will receive a confirmation email once your order has been processed and shipped.

2. Shipping Locations

We currently ship within the United States only.

Due to federal and state regulations, cannabis-related products may be restricted in certain locations. Orders placed from restricted areas may be canceled.

3. Shipping Methods and Delivery Times

We offer the following shipping options:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days (if available)

Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

4. Shipping Rates

Shipping rates are calculated at checkout based on:

Order size and weight
Shipping destination
Selected shipping method

Promotional shipping offers may be available from time to time.

5. Tracking Information

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 24 hours for tracking information to update.

6. Address Accuracy

Customers are responsible for providing accurate and complete shipping information.

Joey Zaza is not responsible for delays, lost packages, or returned shipments due to incorrect addresses.

7. Lost, Stolen, or Damaged Packages

If your package is lost, stolen, or arrives damaged, please contact us within 7 days of delivery.

Include your order number and supporting photos if applicable.

We will work with the carrier to investigate and determine a resolution.

8. Restricted Items

Shipping of cannabis-related products is subject to state and federal regulations.

Some items may only be available for in-store pickup or local delivery, where permitted by law.

9. Undeliverable or Returned Packages

Packages returned due to incorrect address, refusal, or failure to receive may be subject to additional shipping fees.

Refunds for returned packages will be reviewed on a case-by-case basis.

10. Changes to Shipping Policy

We reserve the right to modify this Shipping Policy at any time.

Updates will be posted on this page and take effect immediately upon publication.

11. Contact Information

For questions about shipping, please contact us:

Business Name: Joey Zaza
Email: joeyzasa@gmail.com
Phone: 313-647-8802
Location: Michigan, USA